Firefox Community Forum

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, I'm asking if there's anything else I can do.

Here are the solutions I've tried: 1. Troubleshoot mode / disabling add ons 2. New profile 3. Clearing cache / cookies / dns 4. Changing "DNS over HTTPS" & proxy settings 5. Disabling firewall / AV / VPN 6. Chrome loads the site but I do not want to resort to this. Using developer mode browser does not work either for firefox.

There is a bug in Firefox Browser where it doesn't allow you to scroll up in the chat during the livestream and keep your place there to read a message. It auto scrolls down to the new messages everytime a new message appears in the chat.

Firefox is the ONLY browser that does this so it must be a bug. Chrome, Edge, Opera, Brave, etc none of these do this. It is especially problematic in livestreams with many viewers and an active chat, making it impossible to read a previous message if you want.

It happens on all platforms, twitch, kick, YouTube, Parti, Rumble, anything with a live chat

Firefox suddenly will not take me to my organization's (academic) Microsoft sign in page that connects me to DUO and then to the institution Sharepoint. When I use the same steps I've always used, Firefox just sits with the dots going across the screen. I've been using Firefox to connect exactly the same way for several years. Now it does not work. Safari will do it, but I don't like Safari as well.

I cleared cookies and cache in Firefox--did not fix it. I closed the browser and restarted the computer--did not fix it. I tried my other desktop--did not fix it. I downloaded Firefox again--did not fix it. I downloaded and reinstalled DUO with help from my institution's IT department--did not fix it.

Incidentally, I can log in to my personal Microsoft account using Firefox. I just cannot log into my institutional Microsoft account. My institution's IT could not see any reason why this would be the case on their end, so I'm wondering if there is something I've done to block Firefox from connecting with my organization's Microsoft.

I don't like Safari as well but I may have to stop using Firefox because I need to be connected to my institution's email, calendar, library, course platform, etc. etc. almost continuously all day.

I am getting the following message in settings of Firefox: "Your browser is being managed by your organisation."

These are the problematic extions: {"{02274e0c-d135-45f0-8a9c-32b35110e10d}":{"install_url":"https://addons.mozilla.org/firefox/downloads/latest/pkcs11-module-loader/latest.xpi","installation_mode":"normal_installed"},"{443830f0-1fff-4f9a-aa1e-444bafbc7319}":{"installation_mode":"normal_installed","install_url":"https://addons.mozilla.org/firefox/downloads/latest/token-signing2/latest.xpi"}}

I have followed the below steps and thus removed the add-on but yet I am not able to get message "Your browser is being managed by your organisation."

Is there a fix to the issue?

Uninstall manually

If you can't remove an extension from Firefox using the other methods described above, you can manually remove it. First navigate to the folder where extensions are installed:

   Open your profile folder:
       From the Help menu, select More Troubleshooting Information. The Troubleshooting Information tab will open.
       Under the Application Basics section next to Profile Folder, click Show in Finder. A window will open that contains your profile folder. 
   Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

   Open the extensions folder inside your profile folder. Inside the extensions folder there are folders or XPI files for each extension and theme that you have installed.
   To determine which folder or XPI file corresponds to the extension you want to uninstall, return to Firefox and the Troubleshooting Information tab.
   In the Extensions section, find the extension you want to remove and note the string in the ID column.
   Click the Firefox menu at the top of the screen and select Quit Firefox.
   Delete the folder or XPI file that corresponds to the extension ID you noted above.

Several websites show nothing but a white screen. I have tried everything suggested in other posts about this issue (Clearing history & cookies. Starting in safe mode. Disabling addons, themes, and extentions. Disabling hardware acceleration. Updating video card drivers. Checking the url bars "tracker" icon. Uninstalling and reinstalling Firefox.) and still I get a white screen when visiting certain sites. I really don't want to switch to another browser but I'm at a complete loss and have no idea why I have this issue.

This is new mint 22.1 installation. I have firefox running properly on another machine running mint 21. This machine was working correctly with firefox logging in when it was mint21 (firefox synchronised settings on both machines )

I am unable to sign in to mozilla firefox with the top right hamburger menu. When I enter my email address and password it tells me to enter the six digit security code sent to my email but those emails never arrive.

I am not using two factor authentication or pass keys or mobile phone numbers ( I dont understand any of those ).

I am using Firefox 128.5.0esr (64-bit) on Debian 12. This is the browser that comes installed with the system. Recently, an offline translation feature was added to Firefox. In settings, you can download various languages. I would like to know where language models for offline translation are stored. The downloaded languages I want to copy to another computer without internet connection so that I can use the offline translation on this computer.

I cannot sync my accaunt, My sign in was “blocked for security reasons” on Mozilla account. Please send me a Verification E-mail to jazzband9823@aol.com to confirm my identity? Thanks in advance

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

I had Firefox installed and working perfectly fine , but I had to factory rest my MSI laptop (windows 11 home) because I had suspect suspicious files I needed to get rid of, after the new install of Firefox each time I try to sign into a google account I would be able to type 2/3 letters and then Firefox crashes and closes down , I had uninstall and downloaded a fresh install from the microsoft store

Hi, I’m experiencing an issue with Firefox (v134.0.1) on Ubuntu 22.05. On certain websites, the text overlaps and becomes unreadable. For example, this happens on https://globalwordnet.github.io/schemas/ but not on others.

I’ve tried the following:

• Resetting zoom (Ctrl+0).
• Disabling all extensions.
• Clearing cache and cookies.
• Testing in Chrome, where the issue doesn't occur.

I also tried all the suggestion in this old discussion (https://support.mozilla.org/en-US/questions/1392547), but I couldn't solve the problem.

Does anyone know what might be causing this or how to fix it? Thanks in advance!

I use Firefox mainly for Youtube every day. Lately when I sit down at my Mac to view Youtube, Firefox is unresponsive. I have to close the app, and reload it this has only been happening for the past 4 or 5 weeks. I like Firefox for Youtube because it prevents ad which track me (i.e. all of them) without running afoul of Youtube's no-adblocker rule.

Could Youtube be causing the browser to die, or is it a new setting I haven't found that caused this? An explanation would be appreciated.